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June-2019
eISSN: 2349-5162
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Journal of Emerging Technologies and Innovative Research ( An International Scholarly Open Access Journal, Peer-reviewed, Refereed, Crossref DOI Journal )
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UGC Approved Journal no 63975(19)
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ISSN: 2349-5162 | ESTD Year : 2014 Volume 12 | Issue 10 | October 2025
New UGC Peer-Reviewed Rules
ISSN: 2349-5162 | ESTD Year : 2014 Volume 12 | Issue 10 | October 2025
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UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975
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Published Paper ID:
JETIR1906408
Registration ID:
214318
Page Number
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Title
GLITCHES CONFRONTED BY CUSTOMERS THROUGH ONLINE FOOD ORDERING SYSTEM
Authors
Abstract
Online food ordering is a wonderful way for restaurants to increase their sales and provide better customer support. Through most of the studies, it was found that many households who placed online orders experience many problems. The purpose of the study is to identify the problem which would be helpful for the marketers to implement different strategies. Nearly 130 respondents were approached for collection of data through structured questionnaire. The variables related to problems in online food ordering system were analysed through Factor analysis. Through Factor analysis, it was found that the variables were grouped into five factor heads such as Unexpected problems, Frustrations, Difficulty in accessing, Quality issue and Delay.
Key Words
Online Food ordering, Expectation, Marketers, Strategies, Quality.
Cite This Article
"GLITCHES CONFRONTED BY CUSTOMERS THROUGH ONLINE FOOD ORDERING SYSTEM", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.802-805, June-2019, Available :http://www.jetir.org/papers/JETIR1906408.pdf
ISSN
2349-5162 | Impact Factor 7.95 Calculate by Google Scholar
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Cite This Article
"GLITCHES CONFRONTED BY CUSTOMERS THROUGH ONLINE FOOD ORDERING SYSTEM", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp802-805, June-2019, Available at : http://www.jetir.org/papers/JETIR1906408.pdf
Publication Details
Published Paper ID: JETIR1906408
Registration ID: 214318
Published In: Volume 6 | Issue 6 | Year June-2019
Page No: 802-805
Country: Coimbatore, Tamilnadu, India .
Area: Commerce
ISSN Number: 2349-5162
Publisher: IJ Publication
Published Paper URL :: https://www.jetir.org/view?paper=JETIR1906408
Published Paper PDF: https://www.jetir.org/papers/JETIR1906408
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