• Hitesh Ramdasani
• Dr. Nilesh Berad

This study has been undertaken to investigate the Use of IT based Gadgets and its Impact on the Banking Customers. The study is conducted in MahaMumbai from Churchgate to Borivali where the study was conducted on 120 respondents who had Banking Accounts and the data was collected by visiting branches of Banks. The conclusion pointed out to the positive impact of the application of IT based gadgets in the banking industry and its affects on the bank and the customers providing benefit to the consumer.

Use of Mobile in Banking, Use of Gadgets for Banking Customers, Marketing through mobile phone.

"Use of IT based Gadgets and its Impact on the Banking Customers", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.274-278, June-2019, Available :http://www.jetir.org/papers/JETIR1906624.pdf

"Use of IT based Gadgets and its Impact on the Banking Customers", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp274-278, June-2019, Available at : http://www.jetir.org/papers/JETIR1906624.pdf