• Vartika Garg
• Prof. (Dr.) Dipin Mathur

Digital India is one of the flagship programme introduced by Indian government. There are various types of digital payment methods that are available to people, such as, banking cards, UPI, USSD, mobile wallets, mobile banking and internet banking. Although, the government is actively participating in driving the economy towards digital payments. There is still a difference in opinion of people on the basis of benefits and barriers attached to it. Hence, the main aim of this paper is to evaluate perceived benefits and barriers with respect to adoption of digital payment system. The research is secondary in nature where data has been collected from various sources, such as, books, journals and other statistical reports. It has helped in generating deeper insight about the adoption of digital payments in India. The results have been able to various perceived benefits extracted from varied research, such as, faster than other payment methods, 24*7 service, better discounts and cashbacks, safe and traceable and quick and convenient method of payment. However, on the other hand, various perceived barriers with respect to digital payments have also been identified, such as, lack of knowledge, habit of carrying cash, hacking and fraud, complexity of usage and lack of reach. In the end, it has been concluded that although there are various benefits attached to the use of digital transaction, perceived barriers are vital enough that can restrict people from using digital payments at a larger extent.

Digital payments, online transactions, perceived benefits, perceived barriers

"Study of perceived benefits and barriers in adoption of digital payment system", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.252-256, June 2019, Available :http://www.jetir.org/papers/JETIR1907B96.pdf

"Study of perceived benefits and barriers in adoption of digital payment system", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp252-256, June 2019, Available at : http://www.jetir.org/papers/JETIR1907B96.pdf