• DEEPAK S
• Dr.S.J.Manjunath

This paper has the purpose of understanding role of Information technology(IT) in making banking easy in both customer and bankers point of view. A field research was done in two public sector banks, by means of a structured questionnaire and various reliable secondary data was collected. This study consists of data collected from interviews with both employees of the bank and customers. The analysed results indicate that information technology and its systematization possess great importance for making banking a easy task for both customer and bankers.

Information technology(IT),Factor analysis

"ROLE OF INFORMATION TECHNOLOGY IN MAKING BANKING PROCESS EASIER, FOR BOTH CUSTOMERS AND BANKERS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.888-891, June 2019, Available :http://www.jetir.org/papers/JETIR1907G23.pdf

"ROLE OF INFORMATION TECHNOLOGY IN MAKING BANKING PROCESS EASIER, FOR BOTH CUSTOMERS AND BANKERS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp888-891, June 2019, Available at : http://www.jetir.org/papers/JETIR1907G23.pdf