• Dr. Indrajit Singh Yadav
• Farid Reshtya

The present research paper attempts to better understand the consumers demographics and its effect on their perceptions and service experience in context of digital banking services. As India and Afghanistan are one of the quickest developing online business showcases in Asia Pacific. With increment in web entrance, appropriation of advanced mobile phones and lower information rates, the manner in which India shops is totally changing with time as well Afghanistan is also in the same race. Aside from the customary online configurations of retail banking and way of life. Consumers mindset and banking designs are changing quick. Internet banking will wind up standard in the following a very long time to come. Exploiting this changing situation now; the techno based business organizations are finding an extremely decent chance and are looking through the approaches to exploit this golden opportunity.

Digital Banking, Banking Service Experience, Consumer Perception, Globalization, Consumer Demographics.

"A Comparative Analysis of Demographics Effect on Digital Banking Services between Indian and Afghan Consumers.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.255-260, June 2019, Available :http://www.jetir.org/papers/JETIR1907L88.pdf

"A Comparative Analysis of Demographics Effect on Digital Banking Services between Indian and Afghan Consumers.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp255-260, June 2019, Available at : http://www.jetir.org/papers/JETIR1907L88.pdf