• JENIFER AROKIA SELVI.A
• Dr.V.P. MATHESWARAN, Ph.D.,

Emotional intelligence is the concept of high interest in the modern work environment. They serve as a competitive edge in personal and organizational life. However, there are only few studies that explore the factors which affect the concepts. The primary aim of this study is to examine the level of emotional intelligence among the employees at their work place. It also tries to analyze how educational qualification, experience and marital status of an employee affect his/her emotional intelligence. Data was collected from 115 respondents of an Automotive firm operating in Chennai using self administered questionnaires. Findings were made with the help of standard statistical tool such as Percentage Analysis. Findings and Suggestions: The study reveals that there is a high level of Emotional Intelligence. It also shows that 89.6% of the employees agrees that they have Self Awareness for their strengths and weaknesses and 85.2% of the employees agrees that they are able to Regulate Themselves for focusing Critical Situations, 83.5% of the employees agrees that they are able to Manage and Resolve Conflicts Effectively by Themselves and 71.3% of the employees agrees that they are able to Self Manage their Stress effectively and also shows that educational qualification of the employee affect the emotional intelligence. However, experience and marital status has significant effects on the emotional intelligence.

Emotional Intelligence, Emotional Quotient Introduction.

"EMOTIONAL INTELLIGENCE OF FACTORY EMPLOYEES", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.572-579, June 2019, Available :http://www.jetir.org/papers/JETIR1907R94.pdf

"EMOTIONAL INTELLIGENCE OF FACTORY EMPLOYEES", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp572-579, June 2019, Available at : http://www.jetir.org/papers/JETIR1907R94.pdf