• SWAPANADIP SARKAR
• ISWAR CHANDRA MALIK

Abstract: Total Quality Management is a continuous and systematic process of improvement which involves everyone and everything of an organization. Total Quality management emphasizes on total satisfaction among external as well as internal stake holders within a management environment. It is the quest for continuous improvement of all processes and systems. Total quality management is set up to built an organizational philosophy and management strategy to achieve its central focus. Teachers are the integral and one of the most important parts of the Education Industries. This study attempts to find out the perception of teachers about the implementation of Total quality Management in educational industries of Burdwan. About 140 teachers of three different disciplines Arts, Science, Commerce are taken as sample of study. To achieve authentic and valid result the researcher used “ Mukhopadhyay’s Institutional Profile Questionnaire (MIPQ)” as tool which is a widely acceptable and reliable tool and 5 point Likert type scale for perception measurement. There is significant difference in the perception of Arts, Science, Commerce teachers about the implementation of Total Quality Management in the educational Industries of Burdwan is a major finding of the study.

Key Words: Total Quality Management, Educational Industries, Teacher’s perception, Continuous Improvement.

"Perception of Teachers About The Implementation Of Total Quality Management In Education Industries of Burdwan.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.1095-1103, June 2019, Available :http://www.jetir.org/papers/JETIR1907U35.pdf

"Perception of Teachers About The Implementation Of Total Quality Management In Education Industries of Burdwan.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp1095-1103, June 2019, Available at : http://www.jetir.org/papers/JETIR1907U35.pdf