• Amlan Das

Reverse logistics is defined as the practices and processes set up for organising product returns from points-of-sales to the manufacturer in order to repair, recycle or dispose of these articles in the most cost-effective way. The upsurge in e-commerce business has had a direct impact on logistics and has forced companies to update their processes and strategies to stay competitive. In the case of reverse logistics, customers purchase items online and are the ones who return them directly to the source. Reverse logistics should be considered from two different points of view: • Corporate: the reverse logistics of returns management means dealing with the increase in returns that businesses incur in their stock levels. • Ecological: one of the aims of reverse logistics is to minimise the environmental footprint of doing business. In this respect, businesses develop products and processes that, at the outset, are eco-friendlier

environmental footprint, reverse logistics

"Reverse logistics in maruti suzuki and its effect on environment", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.439-443, June 2019, Available :http://www.jetir.org/papers/JETIR1908676.pdf

"Reverse logistics in maruti suzuki and its effect on environment", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp439-443, June 2019, Available at : http://www.jetir.org/papers/JETIR1908676.pdf