UGC Approved Journal no 63975

ISSN: 2349-5162 | ESTD Year : 2014
Call for Paper
Volume 9 | Issue 1 | January 2022

JETIREXPLORE- Search Thousands of research papers



WhatsApp Contact
Click Here

Published in:

Volume 6 Issue 6
June-2019
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

7.95 impact factor calculated by Google scholar

Unique Identifier

Published Paper ID:
JETIR2002214


Registration ID:
227929

Page Number

91-100

Share This Article


Jetir RMS

Title

EMPLOYEES’ OPINION ON TRANSPARENCY AND PLANNING IN FIVE STAR HOTELS

Abstract

This study aims at finding out the opinion of the Employees with respect to the transparency and planning in the Hotel. The hospitality industry is surrounded by the complexity of ensuring positive guest experiences, which forces Management to identify new ways of managing relationships with employees and guests. Healthy relations in an organization are an outcome of developing trust and confidence amongst stakeholders which stimulates positive behavior all around. In more than one study employees have indicated transparency as number one reason for determining the workplace happiness. It is correct that the transparency develops trust which ensures a good health of every relationship under the sun. Planning is key for the success of any organisation. Hospitality industry thrives majorly on planning. From Budget Planning, Menu Planning, Human Resource Planning, Material Planning, Expenditure/Cost Planning, Sales & Marketing Planning etc all are aimed at maintaining financial health of the Hotel which also caters to the need of the customer (Internal & External). The study used descriptive quantitative approaches. 137 employees were administered questionnaires in five-star hotels of Delhi NCR. The results demonstrate the outcome of transparency and planning in the hotel and clearly suggests that transparency and planning for both at the same time help hotels to think transparently and plan strategically for growth and development of the Hotel & Stakeholders.

Key Words

Opinion, Transparent, Planning, Trust, Hotel, Staff and Senior Staff Level.

Cite This Article

"EMPLOYEES’ OPINION ON TRANSPARENCY AND PLANNING IN FIVE STAR HOTELS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 6, page no.91-100, June-2019, Available :http://www.jetir.org/papers/JETIR2002214.pdf

ISSN


2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"EMPLOYEES’ OPINION ON TRANSPARENCY AND PLANNING IN FIVE STAR HOTELS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 6, page no. pp91-100, June-2019, Available at : http://www.jetir.org/papers/JETIR2002214.pdf

Publication Details

Published Paper ID: JETIR2002214
Registration ID: 227929
Published In: Volume 6 | Issue 6 | Year June-2019
DOI (Digital Object Identifier):
Page No: 91-100
Country: Gurgaon, Haryana, indian .
Area: Management
ISSN Number: 2349-5162


Preview This Article


Downlaod

Click here for Article Preview

Download PDF

Downloads

0002647

Print This Page

Current Call For Paper

Jetir RMS