UGC Approved Journal no 63975(19)

ISSN: 2349-5162 | ESTD Year : 2014
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Published in:

Volume 7 Issue 4
April-2020
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIR2004427


Registration ID:
231124

Page Number

1682-1691

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Title

Service Quality in Indian Banking Industry- A Study

Abstract

Customer’s expectations and customer satisfaction and service quality are highly related. The banks should be able to minimize and eliminate the gap between perceived service quality of customers and the actual service provided

Key Words

nd ever since its inception it has continued to attract the attention to attra

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"Service Quality in Indian Banking Industry- A Study", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.7, Issue 4, page no.1682-1691, April-2020, Available :http://www.jetir.org/papers/JETIR2004427.pdf

ISSN


2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"Service Quality in Indian Banking Industry- A Study", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.7, Issue 4, page no. pp1682-1691, April-2020, Available at : http://www.jetir.org/papers/JETIR2004427.pdf

Publication Details

Published Paper ID: JETIR2004427
Registration ID: 231124
Published In: Volume 7 | Issue 4 | Year April-2020
DOI (Digital Object Identifier):
Page No: 1682-1691
Country: davangere, karntaka, India .
Area: Commerce
ISSN Number: 2349-5162
Publisher: IJ Publication
Published Paper URL :: https://www.jetir.org/view?paper=JETIR2004427
Published Paper PDF: https://www.jetir.org/papers/JETIR2004427

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