• Ms. Mahima Narula
• Dr. Sahab Singh

The pace of progress keeps on being quick with digital channels continually developing in volume and quality. More individuals invest more energy online in Delhi consistently, and the digital tools and sites they use assume an ever-developing role in their lives. Accordingly, which pushes an organization to embrace digital marketing for their endurance in industry. As a result, with the made digital marketing methodologies customer satisfaction level is accepted to raise too and, it is thus, a marketing type which should be centred around precisely by brands or organizations. The broad objective of this study is to learn the impact of digital marketing on client satisfaction, Delhi/NCR. However, the current situation of economy in 2020, cannot be denied which is prevailing due to the coronavirus crisis. Thus, this paper explains its upcoming issues for the businesses and how we can bravely deal with the multifarious challenges posed by this present crisis. This is along these lines, on the grounds that the point isn't to sell in digital marketing but to keep in contact with potential clienteles by which the overall GDP could reach at least at the same erg that it was three months back.

Digital Marketing, Growth, Social Media, Client Satisfaction

"A Research Paper on Client Satisfaction Through Digital Marketing in Delhi NCR", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.7, Issue 5, page no.689-693, May-2020, Available :http://www.jetir.org/papers/JETIR2005238.pdf

"A Research Paper on Client Satisfaction Through Digital Marketing in Delhi NCR", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.7, Issue 5, page no. pp689-693, May-2020, Available at : http://www.jetir.org/papers/JETIR2005238.pdf