• D.Geethamani
• Dr.R.Rangaraj

This study analyzes the big data influences on service quality in health care sector. Quality of service in health care to be most significant factor to keep patient safe from many dieses. It also consider on the perception and expectation of service quality obtained by patients. This study finds short falls in the quality of service offering by the hospitals and based on the respects may take necessary steps accordingly. Big data is a huge amount of information that can work well in different areas. Different sectors of private and public hospitals can generate, store and analyze big data with an aim to improve the services they provided. In healthcare sector, various sources include medical records of patients, hospital records, result of medical examinations, and devices that are a part of internet of things.

Service Quality, Health Care, Data Quality, Accountability

"BIG DATA INFLUENCES ON SERVICE QUALITY IN HEALTH CARE", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.7, Issue 6, page no.1651-1656, June-2020, Available :http://www.jetir.org/papers/JETIR2006239.pdf

"BIG DATA INFLUENCES ON SERVICE QUALITY IN HEALTH CARE", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.7, Issue 6, page no. pp1651-1656, June-2020, Available at : http://www.jetir.org/papers/JETIR2006239.pdf