• KATIPALLI KARTHIK
• Dr. Sindhu

Public Transport Plays a Vital Role in Development of any country. In Developing Country like India having a road, rail network is about 468882 km&115000 km respectively shows the importance of road transport. Telangana State Transport Undertakings is Provide Mobility to passenger in Hyderabad by offering Various Services. But Rapid Growth of private vehicles signifies that customer satisfaction is dose not seen identical. A number of cities are planning metro projects and private capital has the capability and willingness to undertake such projects but somehow the public–private partnerships are not materialising. The study concluded that the service quality conveyance meets the view of consumers. When all is said in done, individuals of twin urban areas of “Hyderabad and Secunderabad” are promoted with the service quality conveyance by public transport services. This paper draws out a service quality picture which can be embraced by different urban communities whose populace's special conditions relies on upon open transportation administrations.

Public Transportation, Hyderabad, Metro Rail, TSRTC

"PASSENGER PERCEPTION ON HYDERABAD PUBLIC TRANSPORTATION: METRO RAIL VS ROAD TRANSPORT", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.8, Issue 4, page no.326-329, April-2021, Available :http://www.jetir.org/papers/JETIR2104141.pdf

"PASSENGER PERCEPTION ON HYDERABAD PUBLIC TRANSPORTATION: METRO RAIL VS ROAD TRANSPORT", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.8, Issue 4, page no. pp326-329, April-2021, Available at : http://www.jetir.org/papers/JETIR2104141.pdf