• Omkar Ramesh Ghatage
• Dr.Mona Dwivedi

Our study examines the effect of relational, managerial and technical IT-based capabilities on cloud computing success; and analyzes how this success impacts firm performance with respect to the processes and operations supported by cloud computing. Additionally, we investigated the complex relationships that exist between IT capabilities and the public, private and hybrid cloud delivery models. The aim of this study is to identify the critical success factors that impact the organization to use cloud computing in their business processes. The author conduct a literature review study to identify the factors by collecting thirty papers from reputable database journal such as emerald, science direct, IEEE and Google Scholar. The author was using “cloud computing” as a keyword. The author found that cost reducing, flexible, redundancy and reliability, scalability, collaboration, efficiency, virtually and availability as critical success factors as the impact of the use of cloud computing for organizations. Further research can be conducted to validate this finding by developing an instrument and take a survey of organizations. Furthermore, an evaluation of the interrelationships indicates that the public and hybrid cloud delivery models may be more dependent on relational IT capabilities for cloud success while the flexibility and agility of the firm’s internal IT (technical IT capability) facilitates the public cloud. We discuss how IT-based capabilities may be used to leverage cloud delivery models to positively influence the successful implementation of cloud computing, and ultimately, firm performance for the processes and operations supported by the cloud.

IT capabilities, Public cloud, Hybrid cloud, Private cloud, Firm performance.

"CONCEPTUAL FRAMEWORK ON SUCCESS FACTORS RELATED TO CLOUD COMPUTING", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.8, Issue 9, page no.e183-e190, September-2021, Available :http://www.jetir.org/papers/JETIR2109528.pdf

"CONCEPTUAL FRAMEWORK ON SUCCESS FACTORS RELATED TO CLOUD COMPUTING", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.8, Issue 9, page no. ppe183-e190, September-2021, Available at : http://www.jetir.org/papers/JETIR2109528.pdf