• Uttama sorout

Exploring the Role of Social Networking Sites in e- Governance: An Indian Perspective Uttama Sorout Research Scholar , MUIT Lucknow Uttar Pradesh Millions of people are using social media platforms for varied reasons. They are using Social Networking Sites (SNS) for building and maintaining relationship, information search, exploring news or even for enhancing education and skills. The digital revolution and emergence of SNS have given a new impetus for the government to explore new usage of Social Networking Sites to ensure a smooth planning execution and monitoring of government decisions. SNS are used to collect real time information, feedback and disseminate the information to the mass in no time. Beside the brighter part of SNS usage there are number of challenges that government faces in implementing e governance. Social media Network may be used to bridge the gap between increased citizen expectations & government’s attempt to bring innovation in its functioning. This research is based on secondary data to examine the prospects and problems in using SNS for smooth governance. The data has been collected by reviewing published literature, expert blogs, government publications, authentic news sources and articles.

Keywords- SNS, e-governance, governance 2.0

"Role of social media in E - Governance: Indian perspective ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.8, Issue 10, page no.d975-d981, October-2021, Available :http://www.jetir.org/papers/JETIR2110413.pdf

"Role of social media in E - Governance: Indian perspective ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.8, Issue 10, page no. ppd975-d981, October-2021, Available at : http://www.jetir.org/papers/JETIR2110413.pdf