• Akshita Kool

Abstract The paper shows consumer’s perspective of E- Banking and indicates its present growth and estimate the possible plan. Customer satisfaction is vital for the unceasing continuity of any enterprise around the world. One of the vital banking service is E-banking, if administer, accelerate customer satisfaction, and give banks a vying advantage. By the help of service quality dimensions banking industry could focus upon customer satisfaction. Data has been collected through questionnaire from 50 E-banking users, from different region. Results show the affect of E-Banking on revenue growth, cost savings and increased customer satisfaction on Industry.

E-Banking, Customer Satisfaction, Banking Service, Impact of Banking Service

"IMPACT OF E-BANKING SERVICE ON CUSTOMER SATISFACTION ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.8, Issue 11, page no.b269-b275, November-2021, Available :http://www.jetir.org/papers/JETIR2111132.pdf

"IMPACT OF E-BANKING SERVICE ON CUSTOMER SATISFACTION ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.8, Issue 11, page no. ppb269-b275, November-2021, Available at : http://www.jetir.org/papers/JETIR2111132.pdf