• Dr.D.Sidhardha
• Kabita Shrama

Globalization and digitalization made many conventional organizations as transformational organizations. In order to make themselves as sustainable organizations and also to face stiff competition in the market place, technological up gradation is very much necessary. The penetration of internet and wider usage of smart phones have made the digital literate customer as smart. A customer today wants sophistication and have entire market information in his palm. The present study is confined to travel e-ticketing and to understand the perceptions of the customers towards e-ticketing. With a sample of 100 responses among the travelers of rod, rail and air transport. The study is conducted to understand the underlying motives and limitations towards e-ticketing.

Consumer, perception, e-ticketing, internet, convenience, security

"TRAVELER’S PERCEPTION ON THE DETERMINANTS OF E – TICKETING SYSTEM-AN INVESTIGATION", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.8, Issue 12, page no.a284-a290, December-2021, Available :http://www.jetir.org/papers/JETIR2112033.pdf

"TRAVELER’S PERCEPTION ON THE DETERMINANTS OF E – TICKETING SYSTEM-AN INVESTIGATION", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.8, Issue 12, page no. ppa284-a290, December-2021, Available at : http://www.jetir.org/papers/JETIR2112033.pdf