• S.Arasammal
• Dr. S. Mahadevi

The paper has been undertaken to study the perception of the respondents towards 10 factors related to Plastic card usage in Tamil Nadu. The sample size was 200 respondents who are using Plastic card in the study area. The researcher collected primary data through the questionnaire. The researcher applied a simple percentage and Mean Score as statistical tools. Especially, a high positive perception was found in the services of prompt receipt of the monthly statement, prompt receipt of e-statement, good security system on online payments. The perception level was low in case of convenient payment modes. It was also found that there was a significant difference between the gender of the respondents and their perception level on 10 factors. There was a significant difference between income and perception level and age and perception level on all the factors of perception.

Debit card, credit card, plastic money, paper money, transactions, and financial institutions

"CUSTOMER PERCEPTION TOWARDS PLASTIC MONEY IN TAMILNADU", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 1, page no.c474-c482, January-2022, Available :http://www.jetir.org/papers/JETIR2201263.pdf

"CUSTOMER PERCEPTION TOWARDS PLASTIC MONEY IN TAMILNADU", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 1, page no. ppc474-c482, January-2022, Available at : http://www.jetir.org/papers/JETIR2201263.pdf