• Ujjwal Kumar
• Murari jha
• Sonam sirohi

— Instead of offering direct touch with a real human agent, a Chat-bot is a software programme that conducts an online chat discussion using text or text-to-speech. Designed to closely resemble how a human would interact with a conversational partner. We introduced a chatbot in the suggested system that delivers a dynamic answer to online customer enquiries. The proposed system is based on a chatbot driven by artificial intelligence. The web-based platform has a large intelligence database that may be used to replicate human problem-solving. This suggested chatbot recognises the user context that prompts a certain response intent. Because it is a dynamic response, the user will receive the desired response. To train the suggested system uses machine learning methods. Our research found that the strength of Chat-bot is that it can be used in a variety of sectors in our daily lives, based on 17 IEEE publications and 13 Standard papers. Nowadays, chatbots have grown in strength as Artificial Intelligence assists the human touch in every discussion, allowing chatbots to comprehend the learner’s question and provide the appropriate response. The goal of project is to show how chatbots may assist an organisation reduce its reliance on people while also reducing the requirement for several systems for different operations.

Chatbot, Artificial Intelligence, Machinelearning, Web-based

"Smart Telegram Chatbot", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 5, page no.b188-b192, May-2022, Available :http://www.jetir.org/papers/JETIR2205126.pdf

"Smart Telegram Chatbot", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 5, page no. ppb188-b192, May-2022, Available at : http://www.jetir.org/papers/JETIR2205126.pdf