• Prashant Gupta
• Dr. Avinash Gupta

In past few years, large number of processes are done by the organizations with the help of computers and initially concentrated on enhancing the better productivity efficacy and satisfaction of customer. Technology of RPA (Robotics Process Automation) is basically a continuous task that is followed by humans which can be taught to a machine. If in the process there is a repetitive or continuous task and main modules are recognized as the particular task, then all those modules can be easily programmed in a robot and it work more efficiently in comparison to human. The objective of the paper is to study the impact of Robotic Process Automation on Business Model. It also covers important concepts like process improvement vs process re-engineering. In order to complete the outsourcing task, RPA (Robotics Process Automation) technology is more suitable for it. There is only need of initial investments from the organizations but afterwards it enhances cycle and satisfy the requirements of customer and also lead to low operating or manufacturing cost. There should be a blend of technology and human skills within any organization for optimum utilization of resources so that output can be maximized and on the other hand cost can be reduced to a significant level.

Robotic Process Automation, Business Process Outsourcing, Business Process Management, Process Improvement and Process Re-engineering.

"THE IMPACT OF ROBOTIC PROCESS AUTOMATION ON BUSINESS MODEL", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 5, page no.c520-c529, May-2022, Available :http://www.jetir.org/papers/JETIR2205273.pdf

"THE IMPACT OF ROBOTIC PROCESS AUTOMATION ON BUSINESS MODEL", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 5, page no. ppc520-c529, May-2022, Available at : http://www.jetir.org/papers/JETIR2205273.pdf