• Dr. Harinder Kour

Emotions lead thought and behaviour. It becomes vital for a manager as well as employee to understand what he himself feels, as well as feelings of others. It is very important to effectively understand and manage our feelings and also manage our relationship with other people at the workplace. Emotional Intelligence has proved its importance in the present business world. Businesses that have leaders and employees with high emotional intelligence can easily sustain and develop in the current global and competitive business world. The objective of the present paper is to study the vital role of emotional intelligence among managers as leaders and employees at workplace for organizational development. It also deals with building emotional intelligent organizations. Manager as a leader should take timely efforts and work on sustaining and improving self-awareness, self- regulation, motivation, empathy and social skills. Employees in an organization should also try to have high emotional intelligence. Employees should be trained from time to time as an effort to maintain and enhance emotional intelligence. There is a need to develop and sustain an emotional intelligent workforce for success of business in present competitive economy. Emotional intelligent organizations can be made through effective strategies.

Key Words: emotional intelligence, workplace, manager, leader, employees

"Emotional Intelligence: Catalyst at Workplace for Organizational Development", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 5, page no.h103-h107, May-2022, Available :http://www.jetir.org/papers/JETIR2205813.pdf

"Emotional Intelligence: Catalyst at Workplace for Organizational Development", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 5, page no. pph103-h107, May-2022, Available at : http://www.jetir.org/papers/JETIR2205813.pdf