• Ms. Resham Bose
• Dr. Keshav Chaudhoury

The client maintenance is vital for the lodging to keep up with the old client and draw in the new client. This is extremely challenging position for the lodgings and for each organization to hold the old client and hence the inn offers different bundle for their clients to hold. The fundamental point of the exploration is to figure out which calculate assume significant part the clients maintenance. Research directed to figure out which lodgings are better in contrasting Grand inn and Park inn. In this line, study has applied both subjective and quantitative strategies. The essential information were gathered through poll, which was disseminated among the clients of these lodgings. Besides, the auxiliary information were gathered from various diary articles, course books, magazines and so forth. The example size was 140, out of which 70 were topped off by clients of the Grand lodging, and 70 were topped off from the clients of the Park inn. The fundamental expectation of this exploration was to examine what inn clients are more held by separate lodgings..

Effect of Customer Retaining On Hospitality Management: An Extensive Analysis

"Effect of Customer Retaining On Hospitality Management: An Extensive Analysis", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 6, page no.a694-a699, June-2022, Available :http://www.jetir.org/papers/JETIR2206083.pdf

"Effect of Customer Retaining On Hospitality Management: An Extensive Analysis", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 6, page no. ppa694-a699, June-2022, Available at : http://www.jetir.org/papers/JETIR2206083.pdf