• Dr Sanjay K Deshpande
• Dr. M M Munshi
• Dr Vanishri R Hundekar

In keeping with the demands of a globalized and highly competitive business environment, the banking sector, like all major sectors, has experienced a business metamorphosis. Soft skills are one of the most important elements to consider during the transfer. Employees that are trained in this area become a competitive force in terms of providing effective service. Indian public sector banks (PSBs) and private banks are confronting several issues in retaining and expanding their customer base in the post-liberalization period. Finding an economically feasible solution for financial inclusion, innovation, human resources, and customer relations are among the hurdles. This study examines the impact of soft skill training on employee performance in both private and public sector banks. The staff of chosen branches of private and public sector banks in the city of Belagavi was the respondents for this research study. Soft skill training has a favourable impact on employee performance in the course of fulfilling their jobs. Data for the research was obtained using a structured questionnaire and analyzed using SPSS 25.0.

Soft Skills, Training, Business Environment, Employee performance, Banks & Banking.

"Influence of Soft skill training on Employee Performance – A comparative analysis of workforce from Private and Public Banks", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 6, page no.b400-b407, June-2022, Available :http://www.jetir.org/papers/JETIR2206157.pdf

"Influence of Soft skill training on Employee Performance – A comparative analysis of workforce from Private and Public Banks", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 6, page no. ppb400-b407, June-2022, Available at : http://www.jetir.org/papers/JETIR2206157.pdf