• Latifur Alom Ahmed
• Dr Nabin Chandra Dey

By reviewing and measuring the performance it is apparent of the library’s benefits to its user community. This study revolves around to find out the level of satisfaction of NIT library of Nagaland. The data has been gathered by physically visiting the libraries and in the current study the survey method has been applied. According to the findings, the majority of the users go to the library twice a week primarily to issue and return books, and most of them prefer to utilize the books. The study also revealed that the user’s attitude towards e-services is neutral and they are satisfied with the library collection, reading room services and user orientation. However the users of NIT Nagaland are not satisfied with the service provided through social networking site.

NIT Library, User, Nagaland, Performance evaluation, Likert Score

"AN EVALUATIVE STUDY OF USERS SATISFACTION LEVEL OF NIT LIBRARY OF NAGALAND", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.9, Issue 8, page no.a82-a95, August-2022, Available :http://www.jetir.org/papers/JETIR2208012.pdf

"AN EVALUATIVE STUDY OF USERS SATISFACTION LEVEL OF NIT LIBRARY OF NAGALAND", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.9, Issue 8, page no. ppa82-a95, August-2022, Available at : http://www.jetir.org/papers/JETIR2208012.pdf