• SHIVAM KUMAR MISHRA

The banking and financial industry has recently shown a lot of zeal for using new technology. With the advent of innovative technologies like AI, ML, Block-Chain, and Robotics, the banking industry in India is getting ready for a time of deep transformation. Improved customer satisfaction is a direct result of Robotic Process Automation's ability to automate routine tasks that previously required human intervention. Businesses that are nimble enough to respond to shifting market conditions and implement novel technological solutions have a competitive edge. They're not sitting back and waiting to be disrupted; rather, they're pushing to develop and apply cutting-edge innovation themselves. There is a growing interest in how advanced technology might be used to increase productivity and access. The banking and financial industry has recently shown a lot of zeal for using new technology. Enhancements in customer service and the widespread use of cutting-edge technology are gaining favour. Artificial intelligence (AI), machine learning (ML), blockchain, and robotics are all set to revolutionise the banking industry in India, and the country as a whole. So, let's examine the impact that emerging technologies are having on the BFSI sector:

"ARTIFICIAL INTELLIGENCE COMPUTING IN HDFC BANK", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 5, page no.a554-a559, May-2023, Available :http://www.jetir.org/papers/JETIR2305076.pdf

"ARTIFICIAL INTELLIGENCE COMPUTING IN HDFC BANK", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 5, page no. ppa554-a559, May-2023, Available at : http://www.jetir.org/papers/JETIR2305076.pdf