• ADITI SHARMA
• Dr. TAPESH CHANDRA GUPTA

Abstract: E-banking is a product designed for online banking that allows its users to access their bank accounts easily, conveniently, and efficiently. E-banking provided by banks is very convenient, easily accessible, and effective, allowing the customer to access their bank account anytime, anywhere 24/7. The main purpose of this study is to better understand e-banking and 120 SBI customer was asked target questions by Google questionnaire for the research objective about the knowledge, benefits & satisfaction with the work people get through E-banking. Convenience and simple sampling techniques were used to collect information from the customers. Through the objective questions in the article, the understanding, knowledge, and satisfaction level of customers regarding e-banking were determined.

Keywords: E-banking, SBI.

"Analyzing the Perception, Awareness, and Attitude of customers towards E-Banking in State Bank of India in the Raipur Division", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 7, page no.d328-d336, July-2023, Available :http://www.jetir.org/papers/JETIR2307342.pdf

"Analyzing the Perception, Awareness, and Attitude of customers towards E-Banking in State Bank of India in the Raipur Division", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 7, page no. ppd328-d336, July-2023, Available at : http://www.jetir.org/papers/JETIR2307342.pdf