• MUNISH KUMAT TALWAR
• DR. SANDEEP SINGH

World is dynamic. Thus globalization competition has been intensifying and creating an environment of constant change. Considering the current scenario of business World, winning and keeping customers has become very burning issue. Conventional knowledge advises all business undertakers to keep themselves loyal to their customers by all costs. The Health Care Service Provider organizations like any other service provider organizations are facing a rapidly changing environment, particularly more demanding patients.

Patient satisfaction, Higher Service quality, Public and Private Hospitals, Hospitals study, Recommendations

"PATIENTS’S ATTITUDE REGARDING SATISFACTION LEVEL ON HIGHER HEALTH SERVICE QUALITY IN PUBLIC AND PRIVATE HOSPITALS IN PUNJAB", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 8, page no.f147-f158, August-2023, Available :http://www.jetir.org/papers/JETIR2308516.pdf

"PATIENTS’S ATTITUDE REGARDING SATISFACTION LEVEL ON HIGHER HEALTH SERVICE QUALITY IN PUBLIC AND PRIVATE HOSPITALS IN PUNJAB", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 8, page no. ppf147-f158, August-2023, Available at : http://www.jetir.org/papers/JETIR2308516.pdf