UGC Approved Journal no 63975(19)

ISSN: 2349-5162 | ESTD Year : 2014
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Volume 11 | Issue 10 | October 2024

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Published in:

Volume 10 Issue 11
November-2023
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIR2311285


Registration ID:
527824

Page Number

c620-c624

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Title

CUSTOMER PERCEPTION TOWARDS INTERNET BANKING – A STUDY WITH REFERENCE TO MAYILADUTHURAI TOWN

Abstract

Banking operations are becoming increasingly customer dictated with the phenomenal increase in country’s population and the increased demand for banking services; speed, service quality and customer satisfaction are going to be key differentiators for each bank’s future success. Thus it is imperative for banks to get useful feedback on their actual response time and customer service quality aspects of retail banking, which in turn will help them take positive steps to maintain a competitive edge. Here an attempt is made to know about customers’ perception regarding e-banking.

Key Words

Banking, internet banking, technology, service quality, etc.

Cite This Article

"CUSTOMER PERCEPTION TOWARDS INTERNET BANKING – A STUDY WITH REFERENCE TO MAYILADUTHURAI TOWN", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 11, page no.c620-c624, November-2023, Available :http://www.jetir.org/papers/JETIR2311285.pdf

ISSN


2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"CUSTOMER PERCEPTION TOWARDS INTERNET BANKING – A STUDY WITH REFERENCE TO MAYILADUTHURAI TOWN", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 11, page no. ppc620-c624, November-2023, Available at : http://www.jetir.org/papers/JETIR2311285.pdf

Publication Details

Published Paper ID: JETIR2311285
Registration ID: 527824
Published In: Volume 10 | Issue 11 | Year November-2023
DOI (Digital Object Identifier):
Page No: c620-c624
Country: MAYILADUTHURAI, Tamil Nadu, India .
Area: Commerce
ISSN Number: 2349-5162
Publisher: IJ Publication


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