• Sandeep Kaur

Digitalization is the process by which companies use a variety of new and existing technologies in response to changes in internal and external contacts to swiftly and efficiently deliver improved consumer services and experiences. The greater and more sustainable industrial and financial growth of our country is referred to as "Make in India" and "Digital India." While simultaneously ensuring high-speed broadband connectivity across the country, the government promotes the use of technology. This has now made the sizable untapped market for internet connections in India accessible. The digital payment systems created by banks, such as the Unified Payments Infrastructure (UPI), the Bharat Interface for Money (BHIM), mobile money, and e-wallets, have sparked a financial revolution in India. If you want to stay ahead of the curve, you must adopt and apply incredibly expensive global technologies, infrastructure, and practises. Data integrity, authentication (including third-party authentication), and trust factors in financial transactions are becoming more important as a method of protecting clients. Improved customer pleasure and value are sought by employing digital technologies, which include unified client experiences, faster output, unlimited banking volumes, financial inclusion, operational efficiency, economic scale, and more. Digitalization has increased productivity and client satisfaction in numerous industries, including financial transactions. The purpose of this essay is to examine how digitalization has impacted financial transactions in India.

digital banking, Digitalisation, Payment, Banking, Technology

"Impact of Digitalisation on banking Services with Special reference to Punjab", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 12, page no.e389-e402, December-2023, Available :http://www.jetir.org/papers/JETIR2312449.pdf

"Impact of Digitalisation on banking Services with Special reference to Punjab", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 12, page no. ppe389-e402, December-2023, Available at : http://www.jetir.org/papers/JETIR2312449.pdf