• B.Sivasankari

Online food ordering system is mainly designed primarily function for use in the food delivery industry. This system will allow hotels and restaurants to increase online food ordering such type of business. The customers can be selected food menu items just few minutes. In the modern food industries allows to quickly and easily delivery on customer place. Restaurant employees then use these orders through an easy to delivery on customer place easy find out navigate graphical interface for efficient processing. The food delivery landscape has been undergoing significant change in the last few years. As the world becomes more and more interconnected, technology has begun to be considered as a convenient and useful tool for communication. In fact, technology has, among other things, provided the type of social interaction that has, indeed, bridged the gap between customers and sellers. Food delivery technology allows consumers to plan ahead or order on the go, adapting to the changing habits. Convenience is the prime factor to the consumers, as to place order is as simple as few clicks on any mobile devices. The online portals now act as the key source for any kind of restaurant business. The popularity of online food ordering and delivery services is steadily growing; expectations of the users are also increasing.

Online food delivery service, consumer perception, consumer preferences, current customer feedback, expectations of consumers, mobile applications.

"A STUDY ON CUSTOMER SATISFACTION TOWARDS ONLINE FOOD DELIVERY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.10, Issue 12, page no.g604-g612, December-2023, Available :http://www.jetir.org/papers/JETIR2312670.pdf

"A STUDY ON CUSTOMER SATISFACTION TOWARDS ONLINE FOOD DELIVERY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.10, Issue 12, page no. ppg604-g612, December-2023, Available at : http://www.jetir.org/papers/JETIR2312670.pdf