• Dr. Ayan Basak
• Dr, Suprabhat Banerjee
• Mr. Ritesh Pathania

A key component in an employer's achievement is employee satisfaction. An agency that has happy personnel is successful. This study sought to identify the key determinants of job satisfaction and determine whether they have any bearing on hotel staff job satisfaction. First, a literature study of numerous papers on job satisfaction was used to pinpoint the causes of job satisfaction. There was also an employee focus group discussion and exploratory study. We discovered thirteen factors. Quantitative research was then conducted to examine the impact of these eleven factors. The workers were chosen using convenience sampling. Pretesting was completed before the main survey. The result indicated that five out of eleven factors (Work-life balance, Compensation and Benefits, Opportunities for growth and development, Recognition and appreciation, Job security) have significant influence on hotel employees Job satisfaction. The study concluded that an effective employer will make sure that there is a spirit of cooperation in conjunction with coordination among personnel and sense of dedication toward achieving the goals and satisfaction. It is important to note that individual preferences and priorities can vary, and the relative importance of these factors may differ from person to person. Employers and organizations should pay attention to these factors and continually work to improve job satisfaction among their hotel employees to foster a positive and productive work environment.

Job Satisfaction, Work-life balance, Output, Benefits

"Factors that impact hotel employees’ job satisfaction: A Case Study on Five-Star Hotel Employees of Delhi NCR", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 2, page no.a185-a194, February-2024, Available :http://www.jetir.org/papers/JETIR2402023.pdf

"Factors that impact hotel employees’ job satisfaction: A Case Study on Five-Star Hotel Employees of Delhi NCR", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 2, page no. ppa185-a194, February-2024, Available at : http://www.jetir.org/papers/JETIR2402023.pdf