• Vishwanath Prasad
• Dr. Anil Prasad Yadav

This comparative study examines the HR practices of BSNL and Reliance Jio, two prominent telecom companies in India. The analysis focuses on critical HR components such as job analysis and design, sourcing, onboarding, skill development, leadership training, performance appraisals, and employee engagement. The study highlights that while BSNL adopts a traditional approach with a focus on employee benefits like higher salaries and generous leave policies, Reliance Jio takes a more dynamic, tech-driven approach, excelling in areas such as faster onboarding, leadership development, and data-driven decision-making. In Ranchi district, Jio’s focus on local hiring, training participation, and retention strategies demonstrates its ability to create a more connected and agile workforce, particularly among younger employees. BSNL, in contrast, shows strengths in areas such as job security and labour union relations but faces challenges in adapting to modern HR practices that emphasize continuous learning, performance management, and employee engagement. Overall, the study concludes that Reliance Jio’s forward-thinking HR practices, particularly its emphasis on leadership training and regular performance reviews, position it as a more competitive organization in the rapidly evolving telecom sector, while BSNL must modernize its HR strategies to remain relevant and attract younger talent.

HR practices, BSNL’s, Reliance Jio, Ranchi.

"HR PRACTICES IN PUBLIC AND PRIVATE SECTOR OF TELECOM INDUSTRY IN JHARKHAND: A COMPARATIVE STUDY OF HR PRACTICES IN BSNL AND RELIANCE JIO", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 3, page no.l221-l233, March-2024, Available :http://www.jetir.org/papers/JETIR2403B25.pdf

"HR PRACTICES IN PUBLIC AND PRIVATE SECTOR OF TELECOM INDUSTRY IN JHARKHAND: A COMPARATIVE STUDY OF HR PRACTICES IN BSNL AND RELIANCE JIO", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 3, page no. ppl221-l233, March-2024, Available at : http://www.jetir.org/papers/JETIR2403B25.pdf