• kumar thombare
• Prof. Nidhi Chourey
• Abhishek Vinod Sharma
• Siddharth Yashwant Barhate
• Manoj Chandrakant Koli

This study focuses on the concept of information disclosure as a strategic approach to enhance user satisfaction in shared ride services. In the realm of shared mobility, where individuals opt to share rides for various reasons, the level and nature of information shared play a crucial role in shaping user experiences. The abstract explores the potential impact of different forms of information disclosure on user satisfaction within shared ride services. Firstly, it delves into the dynamics of shared ride services, acknowledging the growing popularity of such platforms and the unique challenges they pose. Shared rides inherently involve a degree of uncertainty, as users are grouped together for a common journey. Effective information disclosure can mitigate this uncertainty, providing users with relevant details about their copassengers, route, estimated time of arrival, and any potential deviations. The abstract emphasizes the need for a delicate balance in information sharing to respect user privacy while fostering a sense of transparency and control. Secondly, the abstract highlights the theoretical framework underpinning the study, drawing upon user satisfaction theories and principles of information disclosure. It introduces the idea that informed users are likely to have more positive experiences, contributing to increased satisfaction and loyalty to shared ride services. By considering different levels of information granularity and personalization, the study aims to uncover optimal strategies for information disclosure that align with diverse user preferences and expectations.

Shared ride, Information disclosure, User satisfaction, Shared mobility, Ride-sharing services

"Ride Share Connect – User Satisfaction through shared Ride", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 4, page no.f767-f771, April-2024, Available :http://www.jetir.org/papers/JETIR2404586.pdf

"Ride Share Connect – User Satisfaction through shared Ride", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 4, page no. ppf767-f771, April-2024, Available at : http://www.jetir.org/papers/JETIR2404586.pdf