• Aryan Vats
• Ayush Kumar
• Kushagra Agarwal
• Raghav S

Rapid advances in artificial intelligence are transforming customer support and collaboration. Our project demonstrates the development of an AI-powered Telegram chatbot designed to provide support and assistance to customers and request services. The information provided by our company has been carefully arranged. This change ensures that the chatbot sends accurate and relevant messages, increasing customer satisfaction and efficiency. At the heart of our project are two main elements: an advanced data ingest web page and an intuitive control panel. This dashboard provides effective management tools that allow companies to monitor chatbot performance, analyze user interactions, and adjust responses based on feedback and analytics information. This involves tracking and taking into account specific metrics for each company's bots, such as response time, query volume, and user satisfaction ratings. Interesting people to ask. Integrating this technology into the Telegram platform makes it easy and convenient for users to access and is supported by widely used messaging applications. The project not only demonstrates the feasibility of deploying customizable AI chatbots across different markets, but also demonstrates the potential of smart technology to improve customer interaction and service delivery. The system's flexibility and user-friendly design make it an important tool for businesses to improve customer support in an increasingly digital world.

"AI Drive Customer Support Chatbot", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 5, page no.n638-n646, May-2024, Available :http://www.jetir.org/papers/JETIR2405D84.pdf

"AI Drive Customer Support Chatbot", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 5, page no. ppn638-n646, May-2024, Available at : http://www.jetir.org/papers/JETIR2405D84.pdf