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July-2024
eISSN: 2349-5162
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Journal of Emerging Technologies and Innovative Research ( An International Scholarly Open Access Journal, Peer-reviewed, Refereed, Crossref DOI Journal )
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UGC Approved Journal no 63975(19)
New UGC Peer-Reviewed Rules
ISSN: 2349-5162 | ESTD Year : 2014 Volume 12 | Issue 10 | October 2025
New UGC Peer-Reviewed Rules
ISSN: 2349-5162 | ESTD Year : 2014 Volume 12 | Issue 10 | October 2025
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UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975
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Published Paper ID:
JETIR2407696
Registration ID:
545790
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Title
AFTER SALES SERVICE OF TWO-WHEELER BRAND AND CUSTOMER SATISFACTION IN GORAKHPUR CITY
Abstract
This study looks at consumer satisfaction with two-wheeler after-sale services in Gorakhpur district. The researcher employed a number of metrics to determine consumer satisfaction with regard to the after-sale servicing of two-wheeler. The term "after-sale service" describes a number of procedures used to ensure customers are happy with the company's goods and services. For customers to promote a positive brand image, their desires and expectations must be met. Customer expectations are heavily influenced by individual assessment. The customer's experience influences both interactions with the business and the individual results of their satisfaction.
Key Words
After sales service, Customer Satisfaction, Two-wheeler, Automobile
Cite This Article
"AFTER SALES SERVICE OF TWO-WHEELER BRAND AND CUSTOMER SATISFACTION IN GORAKHPUR CITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 7, page no.g868-g873, July-2024, Available :http://www.jetir.org/papers/JETIR2407696.pdf
ISSN
2349-5162 | Impact Factor 7.95 Calculate by Google Scholar
An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator
Cite This Article
"AFTER SALES SERVICE OF TWO-WHEELER BRAND AND CUSTOMER SATISFACTION IN GORAKHPUR CITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 7, page no. ppg868-g873, July-2024, Available at : http://www.jetir.org/papers/JETIR2407696.pdf
Publication Details
Published Paper ID: JETIR2407696
Registration ID: 545790
Published In: Volume 11 | Issue 7 | Year July-2024
Page No: g868-g873
Country: Gorakhpur, Uttar Pradesh, India .
Area: Management
ISSN Number: 2349-5162
Publisher: IJ Publication
Published Paper URL :: https://www.jetir.org/view?paper=JETIR2407696
Published Paper PDF: https://www.jetir.org/papers/JETIR2407696
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