• Mrs. A. NANDHINI
• UMMU HABEEBA KP

An algorithm, code, or methodology that enables machines to imitate, develop, and exhibit human intellect or behavior is known as artificial intelligence, or AI. Artificial Intelligence (AI) is a data product used in real life that can perform jobs and solve problems in a manner similar to that of humans in the commercial sector. Since technology has made it easier for customers to access and purchase meals from their favourite restaurants without leaving their homes, the convenience of online food ordering has grown in popularity quickly. NLP Chatbots make customer service efficient and interesting by taking care of things like order taking, updating users in real time. Customers can order food conveniently online thanks to the system. This online application enhances meal takeout compared to visitor numbers. By giving recommendations, helping with orders, and instantly responding to client inquiries, a chatbot AI is integrated to improve user engagement. This virtual assistant improves the ordering process as a whole. It gets over the drawback of the conventional queuing mechanism. AI chatbots have the potential to greatly improve consumer interactions and expedite operations in the food delivery sector.

AI Chat bot, complaint system, Python Django, Database, User experience, NLP, SVM.

"IMPLEMENTION OF NLP CHATBOT ON ONLINE FOOD ORDERING SYSTEM", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.11, Issue 9, page no.e340-e345, September-2024, Available :http://www.jetir.org/papers/JETIR2409443.pdf

"IMPLEMENTION OF NLP CHATBOT ON ONLINE FOOD ORDERING SYSTEM", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.11, Issue 9, page no. ppe340-e345, September-2024, Available at : http://www.jetir.org/papers/JETIR2409443.pdf