• Nagaraju Boddu
• Prof. (Dr) MSR Prasad

In the evolving landscape of enterprise resource planning (ERP), the decision between customization and configuration in Oracle ERP systems plays a pivotal role in aligning technology with business objectives. Customization involves altering the inherent code and functionalities of the ERP software to meet unique business requirements, while configuration leverages built-in settings to tailor processes without modifying the core code. This distinction is crucial as it affects system scalability, upgradeability, and maintenance. Customization can provide a competitive edge by delivering highly specialized functionalities; however, it often leads to increased complexity and higher costs during upgrades. Conversely, configuration offers a streamlined approach that reduces risk and ensures smoother transitions when updates are applied, albeit with some limitations in addressing very specific business needs. This paper examines the trade-offs between these two approaches by analyzing implementation strategies, long-term impacts on performance, and the implications for business process optimization. It highlights real-world scenarios where organizations have adopted either strategy based on their operational priorities and technological landscapes. The discussion aims to provide a balanced perspective that aids decision-makers in selecting the approach that best aligns with their strategic goals while mitigating risks and ensuring sustainable system evolution in the competitive market.

Oracle ERP, Customization, Configuration, Business Process Optimization, System Integration, Software Implementation, Enterprise Resource Planning

"Customization vs. Configuration in Oracle ERP Systems", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.12, Issue 2, page no.i52-i60, February-2025, Available :http://www.jetir.org/papers/JETIR2502806.pdf

"Customization vs. Configuration in Oracle ERP Systems", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.12, Issue 2, page no. ppi52-i60, February-2025, Available at : http://www.jetir.org/papers/JETIR2502806.pdf