• Saurabh Gandhi
• Prof (Dr) Ajay Shriram Kushwaha

This research analyzes the application of ITIL best practices in the management and governance of enterprise data warehouse (EDW). The research provides a systematic approach that uses ITIL processes like incident management, change management, and continuous service improvement management to enhance the stability, scalability, and efficiency of EDW environments. Through the incorporation of IT service management and data governance programs, organizations can deal with data quality more efficiently, maximize operational efficiency, and handle changing business demands in an efficient manner. The implementation of these practices is proven to reduce downtime, improve the use of resources, and improve overall service delivery to ensure EDW is a stable and agile platform for strategic decision-making in data-driven organizations.

Enterprise Data Warehouse, ITIL Best Practices, IT Service Management, Data Governance, Incident Management, Change Management, Continuous Improvement, Data Quality, Resource Optimization, Business Intelligence

"Implementing ITIL Best Practices for Enterprise Data Warehouse Support and Management", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.12, Issue 2, page no.i138-i154, February-2025, Available :http://www.jetir.org/papers/JETIR2502812.pdf

"Implementing ITIL Best Practices for Enterprise Data Warehouse Support and Management", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.12, Issue 2, page no. ppi138-i154, February-2025, Available at : http://www.jetir.org/papers/JETIR2502812.pdf