Abstract
Abstract:
Background: Monitoring and evaluation practices are essential for identifying problems, understanding their causes, and suggesting solutions to enhance organizational performance. This study assessed the influence of monitoring and evaluation practices on the performance of Rubavu exploitation and trading company limited in Rwanda. The specific objectives were: to establish the influence of monitoring and evaluation planning on the performance of Rubavu exploitation and trading Company Limited; to determine the influence of monitoring and evaluation training on the performance of Rubavu exploitation and trading company Limited; and to assess the influence of communication of monitoring and evaluation findings on the performance of Rubavu exploitation and trading company Limited.
Methods and Materials: The study utilized a mixed-methods approach, combining quantitative and qualitative methods, and adopted a descriptive survey design. To determine the sample size for this study, Slovin's formula was employed due to the impracticality of collecting data from the entire target population of 500 individuals. Using a margin of error of 5%, the calculated sample size was 226 participants. The sampling method included purposive sampling for key positions and simple random sampling for employees. Specifically, the sample consisted of 1 Managing Director, 2 District Mining Officers, 1 District Environmental Officer, and 222 employees from Rubavu Exploitation and Trading Company Limited. The study employed structured questionnaires and interview guides to collect qualitative data, targeting 222 respondents through questionnaires and conducting interviews with 4 staff members. Reliability was established via pre-testing the questionnaires, using the split-half method for consistency, while validity was ensured through expert evaluations to confirm that the instruments accurately measured the intended variables. Data analysis was conducted using statistical package for social sciences software version 26.0, utilizing descriptive statistics, such as frequency and percentages, along with regression analysis and correlation to examine relationships between variables and draw informed conclusions based on the study objectives.
Results: Monitoring and evaluation planning had a Pearson correlation of 0.968, monitoring and evaluation training had 0.928, and the communication of monitoring and evaluation findings exhibited the strongest relationship with company performance at 0.973, with all relationships being statistically significant at the 0.01 level. Based on these findings, it is recommended that the management team strengthen monitoring and evaluation planning by developing comprehensive frameworks, and that the Human Resources Department enhance monitoring and evaluation training for employees. The Stakeholder Involvement Theory informed this study, highlighting the importance of both internal and external stakeholders in the success of organizational performance. Effective stakeholder communication enhances relationships and accountability, thereby contributing to improved performance through robust monitoring and evaluation practices. Based on these findings, the following recommendations are made: strengthen monitoring and evaluation planning through comprehensive frameworks aligned with operational goals; enhance monitoring and evaluation training for employees via regular capacity-building workshops; improve monitoring and evaluation findings communication with timely, structured reporting; and implement digital tools to streamline monitoring and evaluation processes.
Conclusion: In conclusion, the study demonstrates that well-structured monitoring and evaluation practices significantly improve company performance, particularly through effective communication of monitoring and evaluation findings.