• Dr. Sameer Sharma
• Dr. Abhilasha Jain

Supply Chain Management in Healthcare – An Assessment Abstract Supply Chain Management (SCM) is a critical aspect of various industries, including healthcare, where it plays a crucial role in logistics, pharmaceuticals, and patient care. This study examines the significance of SCM in the healthcare sector, particularly in hospitals and nursing homes in Bhopal, India. The research explores SCM practices, challenges, and areas for improvement in healthcare supply chains. The study highlights that while SCM has evolved from a manufacturing-centric approach to a broader application across service industries, healthcare supply chains remain complex due to their dynamic nature and reliance on human interactions. Hospital Supply Chain Management (HSCM) aims to integrate suppliers, transportation, and hospital services to enhance efficiency and ensure quality care. However, challenges such as inefficient inventory management, supplier reliability issues, irregular demand, and lack of modern technological adoption persist. Primary data from 40 hospitals and nursing homes in Bhopal reveal that over 70% of respondents perceive their SCM practices as inefficient or somewhat efficient. Key issues include inadequate demand forecasting, lack of strategic inventory management, and an over-reliance on emergency procurement. Furthermore, advanced technologies such as RFID, barcoding, and blockchain remain underutilized, leading to inefficiencies in tracking and managing medical supplies. Despite these challenges, respondents recognize the potential impact of Artificial Intelligence, Robotics, and Automation in optimizing SCM. There is a growing need for improved transparency, collaboration among stakeholders, and sustainable practices in healthcare SCM. The study underscores the importance of data analytics, predictive capabilities, and regulatory compliance in strengthening SCM frameworks. By addressing these issues, healthcare organizations can enhance service quality, reduce costs, and improve overall patient satisfaction.

Supply Chain Management, Healthcare Supply Chain, Hospital Supply Chain Management, Logistics, Inventory Management, Patient Care.

"Supply Chain Management in Healthcare – An Assessment", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.12, Issue 3, page no.f394-f401, March-2025, Available :http://www.jetir.org/papers/JETIR2503575.pdf

"Supply Chain Management in Healthcare – An Assessment", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.12, Issue 3, page no. ppf394-f401, March-2025, Available at : http://www.jetir.org/papers/JETIR2503575.pdf