• Krishna T
• Nivish V
• Rahul Kumar K
• Thoufiq Ali P

The increasing integration of digital technology into transportation systems has greatly improved urban mobility, especially in metropolitan areas. However, India’s Tier-3 cities continue to struggle with inadequate, informal, and inefficient transport networks. This paper presents the design, development, and evaluation of a context-aware, digitally enabled smart ride-hailing platform developed specifically for such Tier-3 cities, with a primary focus on Kanyakumari district in Tamil Nadu. This platform, titled 'Cabocab,' is engineered to bridge the mobility gap through mobile applications, dispatcher panels, and vendor modules, offering a blend of real-time geolocation tracking, OTP verification, fare transparency, and multilingual support. The platform is built to handle low-bandwidth environments and offers hybrid payment models, ensuring inclusivity for both digitally literate and non-literate users. Results from system implementation demonstrate significant improvements in rider trust, ride availability, and socio-economic empowerment for drivers. The platform not only serves as a digital mobility solution but also provides a scalable framework for mobility innovation across underserved small towns in India.

Ride-hailing, Tier-3

"Smart Ride-Hailing for Tier-3 Cities", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.12, Issue 5, page no.i718-i722, May-2025, Available :http://www.jetir.org/papers/JETIR2505981.pdf

"Smart Ride-Hailing for Tier-3 Cities", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.12, Issue 5, page no. ppi718-i722, May-2025, Available at : http://www.jetir.org/papers/JETIR2505981.pdf