• Raja V
• Gokul V

The increase in external work has accelerated the adoption of artificial intelligence (AI) -power communication tools in industries. This research article examines the benefits and challenges associated with integrating AI communication technologies including chatbots, transcription services, emotional analysis platforms and virtual assistants to support external work environment. By drawing on recent studies and examples, paper explains how AI tools improves collaboration, improves productivity and supports inclusion, while data also increases concerns related to erosion of privacy, addiction, prejudice and mutual skills. The analysis concludes by recommending best practice for responsible distribution and future research directions.

Remote Work, AI-Powered Communication Tools, Chatbots, Collaboration Enhancement, Technology Dependency

"ADOPTION OF AI COMMUNICATION TOOLS IN REMOTE WORK ENVIRONMENTS: BENEFITS AND CHALLENGES", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.12, Issue 6, page no.i788-i791, June-2025, Available :http://www.jetir.org/papers/JETIR2506889.pdf

"ADOPTION OF AI COMMUNICATION TOOLS IN REMOTE WORK ENVIRONMENTS: BENEFITS AND CHALLENGES", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.12, Issue 6, page no. ppi788-i791, June-2025, Available at : http://www.jetir.org/papers/JETIR2506889.pdf