Abstract
Workforce in all industrialized economies has become increasingly heterogeneous. Advances in technology and the advent of a global economy have brought people closer to each other. In the global and competitive environment, organizations that capitalize on diversity are likely to perform better. Thus, diversity plays a central role in organizational life, owing to increased globalization, greater workforce diversity, and the increasing complexity of jobs. Workforce diversity refers to all the differences that exist within people. It includes differences in gender, age, language, ethnicity, cultural background, sexual orientation, religious belief, family responsibilities, educational level, life experience, work experience, socio-economic background, personality and marital status. Workforce diversity recognizes respect and values the differences between individuals. It enhances better decision making, higher creativity, innovation, and greater competitive advantage. It is typical nowadays to discover diverse business employees with a wide range of training and education backgrounds. The impact of gender, age, ethnicity, and educational background on employee performance at chosen Indian IT companies known for employing a diverse workforce is investigated in this study. The research adopts a mixed-methods approach, involving both qualitative and quantitative data collection through structured questionnaires and in-depth interviews with HR managers and employees. Key areas of investigation include diversity policies, inclusivity practices, employee perceptions, and organizational outcomes related to diversity.