• Fathima Riya
• Dr. Jyoti Sah

This research paper presents an in-depth analytical study of the import and export procedures observed during a six-week Summer Internship at Lonestar Shipping WLL, a leading freight forwarding company based in Doha, Qatar. The primary objective of the study is to explore and evaluate the effectiveness of logistics operations, documentation precision, and departmental coordination that facilitate smooth international trade. Through a combination of primary data collected via direct observation, informal interviews, and daily log maintenance and secondary sources such as industry reports and shipping documents, this study uncovers Lonestar’s competency in managing import-dominated operations within the Gulf region. The research highlights several pivotal aspects of freight forwarding, including the role of accurate documentation in preventing customs delays, the importance of Incoterms in rate management and risk allocation, and the impact of digital tools such as freight management systems and online tracking platforms. Findings indicate that Lonestar maintains a 95% documentation accuracy rate, effectively coordinates between departments, and has started integrating digital solutions to reduce manual errors. However, areas of improvement such as full ERP implementation and enhanced pricing transparency were identified. The paper concludes that operational efficiency is closely tied to documentation accuracy, interdepartmental synchronization, and strategic technology adoption. It emphasizes that freight forwarding plays a crucial role in sustaining Qatar’s economic connectivity and trade competitiveness in global markets.

Freight Forwarding, Import-Export Procedures, Logistics Operations, Documentation Accuracy, International Trade

"An Analytical Study of Import and Export Procedures in Freight Forwarding Operations: A Case Study of Lonestar Shipping WLL, Qatar ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.12, Issue 12, page no.a404-a413, December-2025, Available :http://www.jetir.org/papers/JETIR2512057.pdf

"An Analytical Study of Import and Export Procedures in Freight Forwarding Operations: A Case Study of Lonestar Shipping WLL, Qatar ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.12, Issue 12, page no. ppa404-a413, December-2025, Available at : http://www.jetir.org/papers/JETIR2512057.pdf