Abstract
The construction industry involves multiple stakeholders with diverse interests, making stakeholder management a critical determinant of project performance. Ineffective management of stakeholders has been widely linked to persistent challenges in construction projects, such as cost overruns, schedule delays, quality issues, safety risks, and stakeholder dissatisfaction. Although numerous studies have examined stakeholder management in construction, the literature remains fragmented, with limited synthesis of key management factors and their impacts on project outcomes. This paper presents a comprehensive review of existing research on stakeholder management factors and their influence on construction project performance. A structured literature review approach was adopted to analyze peer-reviewed studies published in major academic databases. The review identifies and categorizes critical stakeholder management factors, including stakeholder identification and prioritization, communication, engagement and participation, trust and relationship management, conflict resolution, expectation management, leadership, and institutional influences. The findings reveal that proactive stakeholder identification, transparent communication, early involvement, and trust-based relationships significantly enhance project performance across multiple dimensions, including cost, time, quality, safety, sustainability, and overall project success. Conversely, poor stakeholder coordination and unresolved conflicts are consistently associated with adverse project outcomes. The paper also highlights key research gaps, particularly the need for dynamic, longitudinal studies and greater attention to informal stakeholders and digital tools. The study provides valuable insights for improving construction project performance through effective stakeholder management.