UGC Approved Journal no 63975(19)
New UGC Peer-Reviewed Rules

ISSN: 2349-5162 | ESTD Year : 2014
Volume 13 | Issue 9 | September 2026

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Volume 13 Issue 9
September-2026
eISSN: 2349-5162

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Published Paper ID:
JETIR2609337


Registration ID:
586401

Page Number

d364-d375

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Title

EMPLOYEE WELFARE MEASURES, JOB SATISFACTION AND ORGANIZATIONAL PERFORMANCE: AN EMPIRICAL STUDY OF THE TELANGANA STATE ROAD TRANSPORT CORPORATION

Abstract

Employee welfare is widely regarded as a determinant of job satisfaction and, through it, of organizational performance, yet very few empirical studies have examined this relationship in the context of India's public-sector road transport undertakings. This paper presents the design and conceptual framework of an empirical study of the Telangana State Road Transport Corporation (TSRTC), a large state-owned public transport organization that operates through bus depots across Telangana. The study distinguishes between statutory welfare measures (canteens, drinking water, rest rooms, first-aid, sanitation) and non-statutory welfare measures (medical insurance, recreational facilities, housing, transport to and from work, employee assistance programmes) and proposes to examine their combined and individual influence on employees' job satisfaction, and the consequent effect on indicators of organizational performance such as work commitment, motivation, absenteeism and labour turnover. A quantitative, cross-sectional research design is outlined, using a structured questionnaire administered to employees across TSRTC depots, stratified by depot, cadre and length of service, with the responses to be analysed using descriptive statistics, correlation, multiple regression and ANOVA. Drawing on the wider literature on labour welfare in Indian public-sector and transport-sector organizations, the paper develops a set of testable hypotheses and an analytical model linking welfare provision to job satisfaction and performance outcomes. The paper concludes with the anticipated contribution of the study to TSRTC's human resource policy and to the broader literature on employee welfare in public transport undertakings, and sets out the survey instrument, sampling plan and statistical procedures to be used once field data collection is complete.

Key Words

Employee Welfare, Job Satisfaction, Organizational Performance, Public Sector Transport, Labour Welfare Measures

Cite This Article

"EMPLOYEE WELFARE MEASURES, JOB SATISFACTION AND ORGANIZATIONAL PERFORMANCE: AN EMPIRICAL STUDY OF THE TELANGANA STATE ROAD TRANSPORT CORPORATION ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.13, Issue 9, page no.d364-d375, September-2026, Available :http://www.jetir.org/papers/JETIR2609337.pdf

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2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"EMPLOYEE WELFARE MEASURES, JOB SATISFACTION AND ORGANIZATIONAL PERFORMANCE: AN EMPIRICAL STUDY OF THE TELANGANA STATE ROAD TRANSPORT CORPORATION ", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.13, Issue 9, page no. ppd364-d375, September-2026, Available at : http://www.jetir.org/papers/JETIR2609337.pdf

Publication Details

Published Paper ID: JETIR2609337
Registration ID: 586401
Published In: Volume 13 | Issue 9 | Year September-2026
DOI (Digital Object Identifier):
Page No: d364-d375
Country: Warangal, Telangana, India .
Area: Management
ISSN Number: 2349-5162
Publisher: IJ Publication


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