UGC Approved Journal no 63975(19)
New UGC Peer-Reviewed Rules

ISSN: 2349-5162 | ESTD Year : 2014
Volume 13 | Issue 10 | October 2026

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Volume 13 Issue 10
October-2026
eISSN: 2349-5162

UGC and ISSN approved 7.95 impact factor UGC Approved Journal no 63975

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Published Paper ID:
JETIR2610164


Registration ID:
587014

Page Number

b643-b658

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Title

From Consumer Consensus to Individual Preference: How Rating Aggregation Shapes Predictive Accuracy in Online ReviewsMER REVIEWS

Abstract

Online consumer ratings are widely used to summarize product evaluations, but reported prediction errors depend on the unit of analysis. Using 1,048,340 BeerAdvocate reviews covering 42,716 beers and 28,761 reviewers, this study compares reconstruction of contemporaneously recorded overall ratings from sensory scores under two representations: beer-level averages and individual reviews. Linear Regression, Random Forest, and a validation-weighted ensemble were evaluated using beer-disjoint development and test partitions. The ensemble achieved MAE = 0.194, RMSE = 0.280, and R² = 0.790 for beer-level aggregates, compared with MAE = 0.305, RMSE = 0.405, and R² = 0.682 for individual reviews. Across matched model classes, raw-review RMSE was 38.8–45.6% higher. These errors are not like-for-like estimates for an identical prediction target: aggregation changes outcomes, sensory predictors, observation counts, and weighting (one beer versus one review per observation). Permutation importance identified taste, palate, and aroma as the leading predictors. A crossed random-intercept model attributed 28.9% of rating variance to beer identity, 7.0% to reviewer identity, and 64.1% to residual review-level variability. The findings show that product-level consensus is easier to reconstruct in this setting, not that personalized recommendations are more accurate. Retailers and review platforms should evaluate consensus estimation and individual-response reconstruction separately and display rating dispersion alongside product averages.

Key Words

Online consumer reviews; consumer preference; rating aggregation; consumer heterogeneity; recommender systems; retail analytics.

Cite This Article

"From Consumer Consensus to Individual Preference: How Rating Aggregation Shapes Predictive Accuracy in Online ReviewsMER REVIEWS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.13, Issue 10, page no.b643-b658, October-2026, Available :http://www.jetir.org/papers/JETIR2610164.pdf

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2349-5162 | Impact Factor 7.95 Calculate by Google Scholar

An International Scholarly Open Access Journal, Peer-Reviewed, Refereed Journal Impact Factor 7.95 Calculate by Google Scholar and Semantic Scholar | AI-Powered Research Tool, Multidisciplinary, Monthly, Multilanguage Journal Indexing in All Major Database & Metadata, Citation Generator

Cite This Article

"From Consumer Consensus to Individual Preference: How Rating Aggregation Shapes Predictive Accuracy in Online ReviewsMER REVIEWS", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.13, Issue 10, page no. ppb643-b658, October-2026, Available at : http://www.jetir.org/papers/JETIR2610164.pdf

Publication Details

Published Paper ID: JETIR2610164
Registration ID: 587014
Published In: Volume 13 | Issue 10 | Year October-2026
DOI (Digital Object Identifier):
Page No: b643-b658
Country: Ikorodu, Lagos, Nigeria .
Area: Science & Technology
ISSN Number: 2349-5162
Publisher: IJ Publication


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