• Arpit Vyas
• Rahul Gupta
• Rishabh Gupta
• Shubham Rathod
• Suraj Chauhan

Mumbai is a dense metropolitan city. The thing which keeps Mumbai going is the people which are aided by the local transport. Of all the local transport available, The Local Trains are the lifeline. But this lifeline has been plagued by a lot of problems one of which is overcrowding. Overcrowding can be attributed to poor infrastructure, urgency to reach destinations, wastage of train resources, etc. This leads to a lot of physical and mental stress among the people using the facility. This in turn leads to increased risks of cardiovascular diseases, less time with family, etc. So, a survey was conducted by us to get an idea about the passenger usage statistics. Survey of different aspects is vital to the railway company as a whole as it provides the basic input for the planning and control of all functional areas including railway transport operations planning, marketing and finance. Demand levels and the timing of their appearance (on a day, week, month or seasonal basis) greatly affect capacity levels, financial needs and general structure of the business. Survey employs actual data and then various forecasting methods can be used to make accurate estimates of future demands. This may help in using the existing facilities better and even help while planning for the future expansion.

Survey, Overcrowding, Railway, Mumbai, Crush Load.

"Survey of Passenger Ridership in Mumbai Suburban Railway.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 3, page no.255-260, March-2019, Available :http://www.jetir.org/papers/JETIRAS06044.pdf

"Survey of Passenger Ridership in Mumbai Suburban Railway.", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 3, page no. pp255-260, March-2019, Available at : http://www.jetir.org/papers/JETIRAS06044.pdf