• Dr. Roshni Rawal
• Sarvang Gandhi

This paper attempts to study the implementation of Artificial intelligence in Hotel management & Hospitality sector. The purpose of this study is to know about the need and the impact of Artificial Intelligence in Hotel management sector in India.To know about customer satisfaction towards the service & its quality in hotels, to knowhow it is served & in what time and accordingly implementation of AI in the hotel management sector in India. Only 1% hotelsare using AI in India. The paper focuses on the future use of AI in Indian hotels. The use of AI in hotel management sector, proves to be a game changer.The main aim of the study is to find out the ways of implementation of AI in hotel industry in India. For that the researcher proposed a software system to implement AI and want to drag the attention of the readers towards HCI to erect a competitive vantage for potency.

Artificial Intelligence, Hospitality, Hotel Management, Human Computer Interaction (HCI), Virtual Assistant.

"“ARTIFICIAL INTELLIGENCE IN HOTEL MANAGEMENT & HOSPITALITY SECTOR IN INDIA”", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.6, Issue 4, page no.92-97, April-2019, Available :http://www.jetir.org/papers/JETIRAX06019.pdf

"“ARTIFICIAL INTELLIGENCE IN HOTEL MANAGEMENT & HOSPITALITY SECTOR IN INDIA”", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.6, Issue 4, page no. pp92-97, April-2019, Available at : http://www.jetir.org/papers/JETIRAX06019.pdf