• Nivedhitha.K.S
• Dr. Sheik Manzoor A K

Organisations strive for competitive excellence each day to bring in more revenue and sustainability. Keeping sustainability in mind, the very predicament is how an organisation can achieve without disturbing the status quo of the organisation. Organisational ambidexterity comes deliberately as a solution to achieve both exploitation and exploration in a balanced equilibrium. The main picture of competence of the organisation lies with the employees, explained as tacit and explicit knowledge. This paper will focus on how knowledge exploitation and exploration can be framed through open innovation and internal social media. Employees as the key knowledge resource have to be kept engaged and their experience at the work place is never fictional to achieve an ambidextrousorganisation. The paper identifies various forms of ambidexterity framed by many researchers and cuts a deeper understanding on how internal social media affects knowledge sharing. With a deep review on the said areas, the paper tries to identify the research gaps and research questions are put forward for future analytical researches. The framed research questions are: How open innovation tools bring a change in knowledge exploration?How internal social media brings a change in knowledge exploitation?How employee resistance towards the change can be reduced to initiate the change?How internal social media can bring in a change among employees’ perception of one another when they are multi-cultural?How open innovation and internal social media can improve employee experience framework?What is the role of design thinking in knowledge exploitation among employees

OPEN INNOVATION AND INTERNAL SOCIAL MEDIA TO ACHIEVE AMBIDEXTERITY

"OPEN INNOVATION AND INTERNAL SOCIAL MEDIA TO ACHIEVE AMBIDEXTERITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org), ISSN:2349-5162, Vol.5, Issue 6, page no.403-407, June-2018, Available :http://www.jetir.org/papers/JETIRC006070.pdf

"OPEN INNOVATION AND INTERNAL SOCIAL MEDIA TO ACHIEVE AMBIDEXTERITY", International Journal of Emerging Technologies and Innovative Research (www.jetir.org | UGC and issn Approved), ISSN:2349-5162, Vol.5, Issue 6, page no. pp403-407, June-2018, Available at : http://www.jetir.org/papers/JETIRC006070.pdf